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Join the team

X˙CORE STUDIO MANAGER

Why X˙CORE

X˙CORE is a wonderful community of instructors and clients across the Bay Area in Oakland, Emeryville, Marin, and San Francisco. We pride ourselves on not only providing a challenging and safe space to work out, but also to support each other and lift each other up to be the best versions of ourselves. We consider our team our family and look forward to welcoming you to our fit fam!

Job details

The Studio Manager is responsible for studio operations on a daily basis. The successful candidate enjoys being involved with customers and must be a fitness enthusiast!

Leadership

  • Prioritize and deliver an excellent customer experience.

  • Manage daily operations and set a positive tone for the team.

  • Recruit, train, and mentor staff with a focus on front desk processes.

  • Ensure studio maintenance and cleanliness.

  • Build strong relationships with instructors, staff, and the community.

  • Recognize achievements, celebrate wins, and foster team motivation.

  • Manage change effectively, guiding the team through transitions.

Client Experience

  • Lead by example in providing outstanding service to support retention.

  • Guide clients in class selection and goals; train staff to do the same.

  • Oversee check-ins, registrations, and client accounts in studio systems (e.g., MarianaTek).

  • Manage billing processes (contracts, cancellations, freezes, payments).

  • Resolve client concerns with professionalism under pressure.

  • Build lasting relationships to foster loyalty and community.

Operations

  • Manage supplies, vendors, scheduling, and retail operations.

  • Oversee retail product ordering, merchandising, and staff training.

  • Ensure compliance with studio and company policies.

  • Adapt quickly to new systems, processes, and initiatives.

  • Approach challenges with a solution-oriented mindset.

  • Execute company-wide initiatives at the studio level.

Skill Sets

  • Positive, energetic leader who motivates teams and leads by example

  • Strong communicator with excellent interpersonal skills

  • Organized and adaptable in a fast-paced environment

  • Skilled at conflict resolution and customer service

  • Tech-savvy and quick to learn studio software (e.g., MarianaTek, Google Suite)

  • Passionate about fitness and confident explaining programs

Qualifications

  • Leadership experience in fitness, hospitality, or retail

  • Strong organizational and problem-solving skills

  • Comfortable managing staff, clients, and operations simultaneously

  • Able to lift up to 40 lbs and travel between studio locations

  • Valid driver’s license and reliable transportation

  • High school diploma required; college degree preferred

  • Customer Service: 2 years (Preferred)

  • Fitness studio: 2 years (Preferred)

Job Type

Part-time - 20-30 hours

Benefits

  • Flexible schedule

  • Incentive Pay

  • Bonus Pay based on KPIs

  • Health Insurance

Work Location

East Bay locations - Oakland and Emeryville

Next steps

Once we’ve received your application and believe you could be a good fit, we’ll email you to set up a call.

APPLY HERE

AWARDS

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