SF | MISSION BAY

Membership Change Request Form

Membership changes may take up to 3-5 days to process.

MEMBERSHIP CANCELLATION POLICY

If you are canceling a membership while still under contract, a $50 cancellation fee will be processed.

If you have an auto renew membership that is post contract, there is no fee for cancellation. The final month’s payment will be collected as scheduled.

Members that cancel due to moving or due to a medical reason may cancel without penalty. Proper documentation must be provided to waive the $50 cancellation fee. Documentation must contain proof of relocation, change in employment status or medical reason (change of address form, job acceptance letter, utility bill, doctor’s note, etc.) This documentation can be uploaded here or sent to missionbay@xcorestudio.com in tandem with filling out this membership change form. If proof is not provided, a $50 cancellation fee will be applied in addition to the final month’s payment.