GE POLICIES & PROCEDURES


PERKS & RETAIL

New Instructor Gifts

  • Interns receive X-CORE swag to rep X-CORE

Classes & Discounts

  • Drop into any class for free if there is space.

  • Interns receive 3 classes weekly, as long as the intern can fulfill their committed monthly hours. Last minute cancellations (less than 7 days of notification), the intern will lose 2 classes.

  • Additional Classes

  • If you want to reserve a spot and you’ve used the allotted classes, each additional class is $20 per class

  • Interns receive 25% off class packs

Water & Food - Staff can purchase water and food at the wholesale price.

Friends and Family Comps

  • 1 X-CORE friend or family can receive a 6-month unlimited pack at $99 per month (can be applied to yourself)


SUBS

Commitment

  • If you would like a permanent schedule change, please let us know 2 weeks prior.

Sub Requests

  • At least 7 days of notice is required for time away.

  • Last minute subs should be found only in emergency situations.

  • Instructors must find their own subs. Reach out to your peers individually or post it in the Whatsapp Sub Request group. Once confirmed, notify Cora and Elaine in the Whatsapp group.

  • Email info@xcorestudio to inform us of your time away.


CLASS POLICIES


DISCIPLINARY ACTIONS

Alarm clock issues, not waking up on time, not managing your calendar, or forgetting to secure a sub are inexcusable reasons for missing your block. Clients are relying on you to be responsible and show up to teach them. When classes are unexpectedly canceled, X-CORE will credit clients with a free class to make up your absence and loses the goodwill and confidence of disappointed clients.


Rules of respect

Respect each other - keep the interactions and gossip positive!

Respect the brand - as an extension of X-CORE, you represent X-CORE in and out of the studio.

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