SETUP & SHUTDOWN
Arrive at least 15 minutes before your class starts.
Make sure front desk area is clean.
Turn lights and fans on (as needed).
Set up sound system and mic - test the mic volume and music volume. Each instructor’s voice carries differently; make sure you know your mic and volume levels.
Make sure machines are set up properly.
Review class roster - look for new clients (green stars) or unfamiliar names.
Greet each and every client by name prior to class. If you don't know the client, introduce yourself.
New clients (green stars next to names in MindBody), give them an orientation of the studio and the machines.
Put stuff away in cubbies / lockers
Towels, water, restroom and changing room location
Grippy sock requirements
Give them machine suggestions (place them next to mirror to help with form)
*IMPORTANT NOTE: Alarm clock issues, not waking up on time, not managing your calendar, or forgetting to secure a sub are inexcusable reasons for missing your block. Clients are relying on you to be responsible and show up to teach them. When classes are unexpectedly canceled, X-CORE will credit clients with a free class to make up your absence and loses the goodwill and confidence of disappointed clients.
Is the studio neat and clean with all machines set up in default position?
Set up machines at the end of your shift
long straps on inside
short straps hung up
pole put away under machine
1 Yellow / White spring load
ensure all fallen springs are placed back.
Throw away left behind cups, wipes, or trash items.
Email studio or client issues to firstname.lastname@example.org
Are there any operational issues that require management attention? E.g. machine broken, mic not working, etc.
Are there any client issues raised during your shift that require management attention?
Is everything turned off/put away/locked?
Turn off lights, mic, and fans
Make sure mic and iPad are put away in cubby. Hang the mic up and iPad is charged.
Is the front door locked and back door closed?