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Arrive at least 15 minutes before your class starts.

  • Make sure front desk area is clean.

  • Turn on lights, colored lights and VC screens.

  • AC should be set at ‘Cool’ 68 degrees F. If it’s already cool in the room, you may need to adjust the temp during class.

  • Set up sound system and mic - test the mic volume and music volume. Each instructor’s voice carries differently; make sure you know your mic and volume levels.

  • Review class roster - look for new clients (green stars) or unfamiliar names.

  • Greet each and every client by name prior to class. If you don't know the client, introduce yourself.     

  • New clients (green stars next to names in MindBody), give them an orientation of the studio and the machines.

    • Put stuff away in cubbies / lockers

    • Towels, water, restroom and changing room location


  • Put your windscreen in the pill box.

  • Make sure the mic is in the rice.

  • Battery goes in the charger.

  • Mic pack is hanging over the instructor VC handrail.

  • Turn off the audio system.

  • Turn off all lights - room light, colored lights, VC screens.

  • Turn off the AC.

  • Email studio or client issues to

    • Are there any operational issues that require management attention? E.g. machine broken, mic not working, etc.

    • Are there any client issues raised during your shift that require management attention?


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